Macy’s Inc. has postponed its third-quarter earnings report after uncovering an accounting issue involving up to $154 million in hidden delivery expenses. The retailer is conducting an investigation while preparing revised financial statements.

  • Discovery of Hidden Expenses:
    • Macy’s identified discrepancies in its delivery expense account while preparing its Q3 financials.
    • Investigation revealed a single employee intentionally misreported $132-$154 million in expenses between Q4 2021 and Q3 2024.
    • The employee responsible is no longer with the company.
  • Impact on Earnings Report:
    • Macy’s delayed its full Q3 earnings release and call until December 11.
    • Preliminary findings showed net sales of $4.74 billion, missing Wall Street expectations of $4.77 billion.
  • CEO’s Statement:
    • Macy’s CEO Tony Spring emphasized the company’s commitment to ethical conduct and ensuring the matter is resolved appropriately.
    • Despite the setback, Spring noted improving sales trends in November as Macy’s prepares for the crucial holiday season.
  • Broader Financial Context:
    • Macy’s recorded $4.36 billion in delivery expenses during the affected period.
    • Preliminary results indicate steep promotions have not significantly boosted holiday sales, as customers remain selective.
  • Stock Performance:
    • Macy’s shares dropped 2.18% to close at $15.94 following the announcement.

Macy’s accounting scandal highlights the challenges of maintaining financial transparency in a competitive retail environment. As the company addresses the issue, its performance during the holiday season will be crucial in restoring investor confidence.